Redhuwan Norazmi
Google Review
Dear Alexa Loh & Wirdayu (Ayu), Just wanted to say that Anisah & I both are very very grateful for all the work that both of you have done towards the sale of our home. Prior to meeting you two, we have met with 2 other agents. One suggested a selling price close to SRX value at the point of consult. The other, a little more discerning took an average transaction prices of a wider area surrounding our place. So when you guys came in and highlighted the lack of transaction in the block to know the true value of the unit. And then suggested for us to do a valuation prior to deciding our sales price, we thought that this advice was really brilliant and very customer centric. It wasn’t about closing quickly but the approach you suggested took more time but benefit us the clients the most. On top of getting a valuation which turns out to be higher than the suggested prices advised by the other agents, you two also managed to squeeze out offers above our high asking price on not 1, but 2 separate occasions. We may not be privy on all the communications you had with the buyers agent, but we are very sure you two have raised great points in your communications to them in order to convince and buy them in into advising their clients to offering higher. We were both very dependent on you two too during the deal making process when offers were in. Your candid and open advice were really helpful for us to think clearly. I also recalled your very detailed recap of the offers you sent via chat, including important details such as profile of the buyers and other terms. Those recap texts were really useful for us to read, and reread when we were mulling the different options. You guys did the same during the viewing process too, with a detailed update of the viewers that came in along with their feedback 👍🏻 And of course, the signature video which were made to perfection. This value add was definitely one of our key reason to engage PLB after watching countless PLB listing videos. Thank you so much for all the effort poured into filming, pictures, a roll, b roll and moving of all the clutter from one room to another to ensure the video portrays our home in the best possible light. It was all so worth it for us 🥰 So thank you so much for helping sell our flat at a price which we were really happy about ❤️ Best Regards, Redhuwan & Anisah